Refund policy
Gearluma.com is committed to your satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day free return and exchange policy.
- Eligibility: Items must be unused, in the original packaging, and in the same condition as received.
- Process: To initiate a return or exchange, please contact us at AnthonyGoodman2056@hotmail.com with your order number and reason for return.
- Refunds: Refunds will be processed within 5–10 business days after we receive the returned item. Refunds will be made to the original payment method.
- Exchanges: If you wish to exchange an item, we will ship the replacement once the original item is received and inspected.
- Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.